Find answers to the most common questions about our platform
General Questions
GlobalSoftware is an international marketplace where developers can sell their software products and customers can buy quality software solutions. We offer a wide range of software including web applications, mobile apps, desktop software, ERP systems, and machine learning solutions.
Yes, we use industry-standard SSL encryption to protect all payment transactions. We don't store your credit card information on our servers. All payments are processed through secure payment gateways.
Yes, we offer 24/7 customer support through email, live chat, and phone. Our support team is available to help with any questions or issues you may have.
Buying Software
After completing your purchase, you'll receive an email with download instructions and a license key (if applicable). You can also access your downloads from your account dashboard under "My Purchases".
Most products come with a 30-day money-back guarantee. If the software doesn't work as described, contact our support team within 30 days of purchase for a full refund.
Update policies vary by product. Some products include lifetime updates, while others may require purchasing upgrade licenses. Check the product description for specific update information.
Selling Software
It's free to create a developer account and list your products. We charge a 15% commission on each sale, which includes payment processing fees and platform maintenance.
You can sell various types of software including web applications, mobile apps, desktop software, plugins, themes, templates, and digital tools. All software must be original and comply with our terms of service.
You can set your own prices in any supported currency. We recommend researching similar products to determine competitive pricing. You can also offer discounts and run promotions.
Technical Questions
System requirements vary by product. Each product page includes detailed system requirements. Make sure to check these before purchasing to ensure compatibility with your system.
Basic installation instructions are provided with each product. For complex installations, some developers offer paid installation services. Check the product description for available support options.
License terms vary by product. Some products allow installation on multiple devices, while others are limited to a single installation. Check the license agreement for each product.
Still have questions?
Can't find the answer you're looking for? Please contact our support team.